Learning Center

Dealer code

What the Dealer Code setting does (puts a dealer's logo and contact details on the Home screen), how to enter or clear it, and what "Code not recognized" means.

In the app Settings › Dealer Code (the last card)

The dealer code is a branding setting. Entering a dealer's 4-digit code adds that dealer's logo, contact name, location and phone number to the top of the Home screen. It changes nothing else: no feature, setting or workflow depends on it, and the Ditch Assist® app works the same with or without one.

Before you start

  • You have the 4-digit dealer code that came with your setup. Only dealers have one; if you don't, you don't need it.
  • The app is open. No internet is needed: the codes are built into the app.
  • It takes about a minute.

What it shows

With a code set, the logo area on Home becomes two lines: the Ditch Assist logo, then Powered by, the dealer's logo, the contact name and location, and the phone number. Without a code, Home shows the Ditch Assist logo alone.

The Ditch Assist support line is the same whether or not a dealer is shown: 1-833-DITCH-AS, support@ditchassist.com, Monday to Friday 8 a.m. to 5 p.m. Central.

Enter a code

  1. Tap Settings

    In the column of big buttons down the right-hand edge of the screen, tap Settings: the fourth button from the top, with a gear icon.

    The Home screen with the column of big buttons down the right edge: Home, Survey, Grade, Settings with a gear icon, Manual, Pre-Flight Checks.
    1. Settings. Fourth button down, gear icon.
  2. Scroll to the very bottom

    Slide a finger up the cards until they stop (how to scroll). Dealer Code is the last card, just above the Emlid Diagnostics button. It reads Dealers: enter the 4-digit code provided with your setup to activate dealer branding.

    The bottom of Settings: the ABOUT card, the DIG Module Firmware card, the Dealer Code card with a code box and Apply, and the Emlid Diagnostics button at the very bottom.
    1. Dealer Code. The last card.
    2. Emlid Diagnostics. The button just below it.
  3. Tap the box that shows 0000

    The box at the right of the card, before Apply. A number keyboard opens.

    The Dealer Code card: Dealers: enter the 4-digit code provided with your setup to activate dealer branding, a box showing 0000 in grey, and a white Apply button with green writing. The Emlid Diagnostics button is below the card.
    1. Code box. Shows 0000 until you type.
  4. Type the four digits

    The box takes four digits and no more. Help with the keyboard: typing and hiding the keyboard.

  5. Tap Apply

    The white button with green writing, at the right-hand end of the card. (The tick key on the keyboard does the same.)

    The Dealer Code card; at the right end, a white Apply button with green writing.
    1. Apply.
  6. Check it worked

    You should see a green message along the bottom of the screen: Dealer branding active: … with the dealer's name. The card now shows the dealer's name and details with an orange Clear. Tap Home in the sidebar to see the dealer's logo.

    A red Code not recognized under the description instead? See below.

Each code belongs to one dealer; Ditch Assist doesn't publish them.

Clear it

With a code set, the Dealer Code card shows the dealer's name and details, with an orange Clear at its right-hand end. Tap Clear. A message along the bottom of the screen says Dealer branding cleared, and Home goes back to the plain Ditch Assist logo. Uninstalling the app also clears it.

"Code not recognized"

Code not recognized appears in red under the description when the four digits don't match any dealer in this version of the app. Nothing is saved.

  • Check the digits and try again.
  • A dealer added recently may need a newer app version: compare your version (in the ABOUT card, two cards above Dealer Code) with the current release.
  • If a code that used to work stops showing after an update, the dealer is no longer in that version; the app keeps the code but shows the standard Home screen.

Not sure whether you need a code at all? You don't: leave the card empty.

Did this answer your question?

Still stuck? Talk to a product specialist. 1-833-DITCH-AS · support@ditchassist.com · Monday to Friday, 8 a.m.–5 p.m. Central.

Calling about a problem? Send your app logs first so support can see what happened.